Royal Sundaram Health Insurance Plans, Benefits & Features
Royal Sundaram Health Insurance logo Royal Sundaram Health Insurance ★ 4.4/5

Royal Sundaram Health Insurance

Royal Sundaram General Insurance, India's first private sector general insurer, was licensed by IRDAI in October 2000. ...Read More

10,000+
Cashless hospitals
96.17%
Claim settlement
1.5 Cr
Max sum insured
8
Active plans
🛡️ IRDAI Approved
4.4/5 · 2,703 reviews
🏥 10,000+ hospitals
📊 2.2x solvency ratio
96.17% claim settlement

What you get with Royal Sundaram Health Insurance

The headline features and policy mechanics, at a glance.

Sum insured up to 1.5 Cr

Coverage scales from entry-level individual plans to high-end family-floater protection.

10,000+ cashless hospitals

Direct billing at network hospitals across 160 presence — no out-of-pocket payment at admission.

96.17% claim settlement

Industry-leading approval rate on eligible claims received in the most recent fiscal year.

2.2x solvency ratio

Well above IRDAI's 1.5× floor — strong indicator of long-term claim-paying ability.

8 active plans

Choose from individual, family floater and senior-citizen variants to match your household.

About Royal Sundaram Health Insurance

A quick overview of the insurer — parent group, brand history, and where they sit in the Indian health-insurance market.

Royal Sundaram Health Insurance Company

Royal Sundaram General Insurance Company Limited is one of India’s first private sector general insurers, licensed by IRDAI in October 2000. Promoted by Sundaram Finance Limited in partnership with Ageas, the company offers a wide range of insurance products, including health, motor, and travel insurance. With strong financial backing and years of experience, it is known for reliable services, digital processes, and customer-focused insurance solutions.

What does Royal Sundaram Health Insurance Company do?

Royal Sundaram Health Insurance offers a comprehensive range of health insurance policies which includes maternity benefits and the ability to auto-recharge the sum insured in every policy year, even if the claim has been made.

Key Highlights of Royal Sundaram Health Insurance

  • 10000+ Network Hospitals
  • 2 Crore+ Customers served
  • 160+ Branches across India
  • Up to 1.5 Crore Sum Insured
  • 24X7 Customer Support

Features that set Royal Sundaram Health Insurance apart:

  • Specially designed products for small and medium enterprises
  • The first insurer to introduce a cashless mode for health insurance claims
  • Emergency domestic ambulance services
  • Maternity and New-born health insurance coverage
  • Second Opinion for Critical Illnesses

Royal Sundaram Health Insurance Awards and Accolades

  • Celent Model Insurer Asia Awards' Award
  • Information Week Edge Award
  • ET Award for Prompt Gi Compact Category
  • Celent Recognition for Implementing a Workflow-Enabled Policy
  • Celent Award for Developing an Intelligent Claims Management System

Why Choose Royal Sundaram Health Insurance?

Factors To Consider While Buying A Health Insurance Plan

Royal Sundaram is dedicated to designing plans that cover your health-related expenses. When purchasing a health insurance plan, consider the following:

Understand your Healthcare Needs

Evaluate your healthcare requirements, including age, existing medical conditions, frequency of doctor's visits, and necessary medical treatments.

Understand Coverage Options

Familiarize yourself with different plans such as family plans, employer-sponsored plans, critical illness plans, and senior citizen plans. Each plan offers different coverage limits and benefits.

Network Coverage

Check the list of in-network and out-of-network hospitals included in your insurance plan. It is essential to choose a plan with a broad network.

Review Cost and Affordability

Evaluate premiums, deductibles, and co-payments. Compare the costs of different plans to choose the best one for you.

Examine the Benefits and Services

Before choosing, check the benefits and services offered by each plan. Assess whether the hospitalization coverage is sufficient for your future needs. Look for additional benefits like modern and alternative treatments.

Read the Documents

Go through all documents before purchasing. Pay keen attention to every small detail, including inclusions, exclusions, and other terms. Understand the claim settlement process and how to file complaints.

Why Choose Online Procedure to Buy Mediclaim Policy?

Getting a medical insurance policy online from PolicyX or directly from the company offers numerous benefits:

Easy to Compare

Online platforms allow you to compare different Royal Sundaram Health plans in one place. You can easily pick the right one by comparing premiums.

Buying Insurance within 5 minutes

On an online platform, you can choose and buy your policy within 5 minutes, without any hassle.

24*7 Customer Service

Experts are always at your service. You can contact them anytime to clear your doubts.

Instant Quote

With online accessibility, you can get quotations with one click. Collect several quotes and choose the right one for you.

Choose Royal Sundaram Health Insurance Coverage of Your Choice

Select a sum insured option below to compare health plans matching your coverage need.

Video reviews

Walkthroughs from the PolicyX team — pros, cons, real claim experiences, and a recommendation on who should buy.

Is Royal Sundaram Health Insurance Worth It? Full Review & Key Highlights

Is Royal Sundaram Health Insurance Worth It? Full Review & Key Highlights

🛡️ Royal Sundaram Health Insurance Plan – Full Breakdown! In this video, we take a deep dive into the Royal Sundaram Health Insurance Plan, one of the leading options in the Indian health insurance market.

All 8 Royal Sundaram Health Insurance plans

Every plan currently being sold by Royal Sundaram Health Insurance, shown side-by-side so you can shortlist quickly.

Individual and Family Health Insurance

Royal Sundaram Lifeline Elite Plan

Royal Sundaram Lifeline Elite Plan is the only health insurance you need now! Why? Let's understand this with an example. Rahul and Aditya …

Sum insured 25 L, 30 L, 50 L, 1 Cr, 1.5 Cr
Entry age 18 to 65 Years
  • Cancer of specified severity
  • Heart attack
  • Kidney failure
View plan
Top Up and Super Top Up

Royal Sundaram Advanced Top-Up Plan

GET MUCH MORE for less! Royal Sundaram Advanced is a top-up plan that provides you with health coverage beyond the base health policy. It h…

Sum insured 10 L, 20 L, 30 L, 40 L, 50 L, 6…
Entry age Child - 91 days - 25 years, Adult - 18 …
  • Life protect benefit
  • PEDs waiting period reduction
  • Modern treatment
  • No cost SI restore
View plan
Individual and Family Health Insurance

Royal Sundaram Family Plus Plan

Give your life a new direction with the Royal Sundaram Family Plus plan if you are planning a family or want to protect your extended famil…

Sum insured 2 L, 3 L, 5 L, 10 L, 15 L, 20 L…
Entry age 18 Years to No Upper Limit
  • Ambulance Cover
  • Re-load of Sum Insured
  • Second Opinion for 11 specified Critical Illnesses
View plan
Individual

Royal Sundaram Surrosafe Plan

The Surrogacy (Regulation) Act, 2021 by the Government of India mandates that any couple seeking a surrogate mother must purchase a three-y…

Sum insured 2 L, 5 L
Entry age 23 to 35 Years
  • Covers surrogate mothers
  • Covers oocyte donors
  • Ambulance cover
View plan
Individual and Family Health Insurance

Royal Sundaram Multiplier Health Plan

Royal Sundaram Multiplier Health Insurance is a unique plan that covers up to 11 times the sum insured in case of emergency health complica…

Sum insured 5 L, 7.5 L, 10 L, 15 L, 20 L, 2…
Entry age 18 to 65 Years
  • No claim bonus
  • Modern Treatments
  • AYUSH Treatment
View plan

Quick comparison

Side-by-side across the 3 most-bought Royal Sundaram Health Insurance plans on PolicyX.

Royal Sundaram Health Insurance plan comparison
Feature Lifeline Health Insurance Plan Royal Sundaram Lifeline Elite Plan Royal Sundaram Advanced Top-Up Plan
Plan type Individual and Family Health Insurance Individual and Family Health Insurance Top Up and Super Top Up
Sum insured 2 L, 3 L, 4 L, 5 L, 10 L, 20 L,… 25 L, 30 L, 50 L, 1 Cr, 1.5 Cr 10 L, 20 L, 30 L, 40 L, 50 L, 6…
Entry age 18 Years to No Upper Age Limit 18 to 65 Years Child - 91 days - 25 years, Adult - 18 …
Top benefits Domiciliary Hospitalization · Worldwide Emergency Hospitalization Cancer of specified severity · Heart attack Life protect benefit · PEDs waiting period reduction

What's covered — and what's not

The standard inclusions and exclusions across Royal Sundaram Health Insurance plans. Specific plans may add benefits — always check the policy wording before purchase.

✓ Inclusions

  • Royal Sundaram understands the impact of rising medical expenses, thus they have made sure that their insurance products contain pre and post-hospitalization expenses related to in-patient hospitalization.
  • AYUSH stands for Ayurveda, Yoga, Naturopathy, Unani, Siddha, and Homeopathy. With Royal Sundaram Health Insurance, you will be covered if you plan to take the medical benefits of AYUSH Treatment.
  • Hospital expenses like room rent, ICU charges, surgery expenses, doctor consultations, and other hospitalization expenses are covered.
  • The advancement in technology has reduced the time of surgeries and treatment procedures. Therefore, keeping this in mind, their products have covered daycare treatment as well.
  • Some of the medical insurance policies by Royal Sundaram cover Domiciliary Treatments that you can take at home as per the advice given by a medical practitioner.

✗ Exclusions

  • Royal Sundaram health policies will not cover injuries or hospitalization caused by self-harm.
  • Royal Sundaram Health Insurance plans do not cover any kinds of cosmetic surgeries or treatments.
  • Royal Sundaram Health Insurance plans will not cover you for hospitalizations or accidents caused due to adventure sports.
  • Royal Sundaram Health Insurance plans mostly do not cover treatments related to obesity and weight management such as bariatric surgeries.
  • Royal Sundaram health insurance company plans do not cover individuals or families for hospitalization or injuries caused due to unlawful activities.

Documents required

For policy purchase and claim submission. Have these ready before you start.

  • Duly completed and signed claim form, in original.
  • Valid photo ID proof.
  • Medical practitioner's referral letter and prescription.
  • Original bills, receipts, and discharge cards from the hospital or medical practitioner.
  • Original bills from pharmacy/chemists.
  • Original pathological/diagnostic test reports/radiology reports and payment receipts.
  • Indoor case papers.
  • First Information Report (FIR) and final police report, if applicable.
  • Post-mortem report, if conducted.
  • Any other document as required by the company to assess the claim.

Waiting periods

When specific benefits become claimable after policy start.

What Are The Different Waiting Periods In Royal Sundaram Health Insurance Plans?

Initial Waiting Period

Begins from the date of purchase and lasts for up to 30 days for most Royal Sundaram Health Insurance plans.

Pre-existing Disease Waiting Period

Royal Sundaram Health Insurance plans require you to serve specific waiting periods if you are diagnosed with Pre-Existing Diseases (PEDs) such as hypertension, diabetes, or any other condition.

Survival Period

Like waiting periods, Royal Sundaram health insurance plans with critical illness coverage have a survival period. During this period, policyholders diagnosed with any listed critical illness must outlive the survival period to enjoy coverage benefits.

10,000+ cashless hospitals

Find a Royal Sundaram Health Insurance network hospital near you. Direct billing — no out-of-pocket payment at admission.

Buy, claim, renew, port — step-by-step

Step-by-step guides for the four moments that matter most in your policy lifecycle. Click a tab to switch.

If you are looking forward to purchasing Royal Sundaram Health insurance online, follow these simple steps:

  • Step 1

    Visit the PolicyX health insurance page, and enter your details such as name, age, number of members to be covered, and city.

  • Step 2

    Click on 'Get free quotes' and compare Royal Sundaram Health Insurance Plans as per your needs.

  • Step 3

    Select and pay premiums online for the purchased Royal Sundaram Health Insurance plan of your choice.

  • Step 4

    Our team of insurance experts at PolicyX will provide you with all the assistance required regarding claims and other queries post-purchase of your Royal Sundaram Health Insurance plan.

You can file for cashless as well as reimbursement claims for your Royal Sundaram Health Insurance Plans by following these easy steps:

  • Step 1

    Visit the official website of Royal Sundaram Health Insurance, and select the "Claim" option. Then click on "File a new claim" to access the form.

  • Step 2

    Now select "health claim" and enter the required information, such as policy number, date of birth, and other details.

  • Step 3

    Select the "claim type," whether you want to opt for a cashless claim or reimbursement. Click on 'Authorize' and you will receive an OTP on the verified number.

  • Step 4

    Verify with the OTP and fill in the required hospital admission information. Select the hospital, and fill in the hospital details in case of a non-network hospital.

  • Step 5

    Upload the requested documents and click on the "review" button.

  • Step 6

    After clicking on the review button, submit the intimation for review by the company. You will receive a claim intimation number which you need to note down for future purposes.

Follow these steps for Royal Sundaram Health Insurance policy renewal:

  • Step 1

    Visit the official website of Royal Sundaram Health Insurance Company.

  • Step 2

    Click on the ‘Renew’ tab.

  • Step 3

    Mention your ‘Policy Number’ and ‘Date Of Birth’.

Connect with our insurance experts for Royal Sundaram Health Insurance policy renewal at 1800 - 4200 - 269.

Frequently asked questions

The 14 most-asked questions about Royal Sundaram Health Insurance, answered.

Yes, you can port your existing insurance policy to the Royal Sundaram Health Insurance Policy. Just submit an application with the required documents for the same.
Yes. You can cancel your policy and the premium will be refunded. However, the amount will be based on your policy’s terms and conditions.
You need to get in touch with the customer care of the company and share a request in writing to initiate the process. The request will be considered only after the necessary medical underwriting process.
Yes. The Royal Sundaram Health insurance is valid in all parts of India.
Yes, the hospitalization expenses incurred due to COVID-19 are covered under all the Health Insurance Policies of Royal Sundaram General Insurance Co. Ltd, as per the terms and conditions of the policy.
The company provides medical coverage against the below-listed treatment expenses: Room Rent, boarding expenses Intensive Care Unit charges Diagnostics Procedures charges Medicines, drugs and consumables Nursing Charges Intravenous fluids, blood transfusion, injection administration charges Anaesthesia, Blood, Oxygen, Operation theatre charges, surgical appliances The cost of prosthetics and other devices or equipment if implanted internally during a Surgical Procedure.
Follow the below-mentioned steps to check the Royal Sundaram health policy claim status: Visit the official website of the Royal Sundaram Health Insurance. Select the product type and enter your policy number. Select the ’Claim Related’ tab to track your claim status. You can also contact the customer care company at 1860 425 0000 or email at customer.services@royalsundaram.in.
Yes, you can port from Royal Sundaram to any other insurance provider, at least 45 days before their next renewal date.
The Royal Sundaram Health Insurance has two payment options: Online payment Cash at the branch The policyholder can use the following methods to make an online payment: Credit Card Debit Card Net banking
No, medical tests are typically required only at the age of 45 or 50, depending on the product/plan selected by the consumer. It may also be required for members under this age if they have any specific disease.
No worries. The company offers a 30-day grace period in case you forgot to renew your health insurance. However, during the grace period, one won’t be able to avail coverage.
Like every other insurance plan, Royal Sundaram health insurance plans also come with exclusions. This means that no coverage is provided to the insured on the occurrence of any event listed in the exclusion list. Pre-existing medical conditions as declared by the policyholder during the purchase of policy up to the waiting period (Plan Particular) Addictive conditions & disorders Adventurous or Hazardous sports It is advisable to go through the plan brochure before buying a health plan.
There is no restriction on the number of claims until your sum insured is not exhausted.
Yes, the plans offered by Royal Sundaram offer the following benefits for women: Maternity cover. Newborn baby cover. Vaccinations for the newborn in the first year. Reload the sum insured. No limit on room rent.

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Customer satisfaction

Aggregate ratings from 2,703 verified PolicyX customers who bought a Royal Sundaram Health Insurance plan.

4.4
out of 5
2,703 reviews
5 star
60%
4 star
25%
3 star
10%
2 star
4%
1 star
1%

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PolicyX content is researched in-house and reviewed by an IRDAI-certified insurance specialist before publication.

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