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Yuva Bharat Plan
India is experiencing a youth-driven demographic shift, and health insurance providers are stepping up with specialized plans. The Yuva Bha…
- 3 plan variants
- 5 to 50 L SI
- Auto top-up
New India Health Insurance Claim Settlement Ratio
New India Health Insurance has catered 99.4 Lakh claims since its inception. The insurer understands the importance of a hassle-free claim settlement.
Buying a Health Insurance policy and not being able to settle your claims can be quite frustrating at times. Thus, to avoid such situations, it is important for you to always check the claim settlement ratio of your chosen company.
New India Assurance boasts an impressive CSR of 90.73% indicating its reliability as a health insurer. The Claim Settlement Ratio is important in choosing a health insurance company for coverage. The Claim Settlement Ratio or CSR helps the potential policyholder to evaluate the company’s ability to settle claims. The Insurance Regulatory and Development Authority of India (IRDAI) publishes the CSR of all insurance companies in their annual reports. One can easily check and compare the CSR of the preferred and all the other insurance companies.
Claim Settlement Ratio of New India Assurance Health Insurance Company
As per IRDAI, the New India Assurance Health Insurance Claim Ratio is 90.73%. Take a look at the below table to get the age analysis of the number of claims paid:
| Status of New India Assurance Health Insurance Claim Settlement ratio | |
| Claims Settled | 90.73% |
How to File a New India Health Insurance Claim?
1. Intimate the Company
- If you plan to be hospitalized, you must inform us 48 hours before the hospitalization or immediately during the injury/illness.
- In case of emergency hospitalization, the company needs to be intimated within 24 hours.
2. Submission of Documents
After discharge from the hospital, the following documents need to be submitted within 7 days:
- Bill, receipt, and discharge certificate/card from the hospital.
- Cash Memos from the hospitals (s) / chemists (s), supported by proper prescriptions.
- Receipt and Pathological test reports from pathologists supported by the note from the attending Medical Practitioner / Surgeon recommending such pathological tests / pathological.
- Surgeon’s certificate stating the nature of the operation performed and the surgeon’s bill and receipt.
- Attending Doctor’s/ Consultant’s/ Specialist’s / Anesthetist’s bill and receipt, and certificate regarding diagnosis.
In the case of post-hospitalisation, documents need to be submitted within 7 days of the treatment date. After all the verification is done, the company will settle the claim.
How To Check Claim Status with New India Assurance?
With the New India Assurance Company, you can easily manage your profile, make claims online, and track the status of your claims instantly. Below are some steps that you can follow to check the ‘Claim Status’ of your plan:
1. Check your claim status by registering/logging in to the Customer Portal
For new users
- Visit https://newindia.co.in
- Register by clicking on the Customer Login/Registration Portal.
- Fill in all the necessary details.
- Once your ID and password are generated, you can log in using the same credentials and check your claim status by clicking on the ‘Claims’ tab and entering the policy number.
For existing users
- Visit https://newindia.co.in
- Log in with your ID & Password.
- Once you get access to your policy details, you can check your claim status by clicking on the ‘Claims’ tab and entering the policy number.
2. Check Your Claim Status via Call and Mail
- Customers can call the toll-free number to check their claim status. Toll-Free Number: 1800-209-1415
- Customers can also mail their policy numbers, and inquire about their claim status. E-mail Id: tech.support@newindia.co.in
3. Check your Claim Status via the "Live Chat" option
New India Assurance Company offers a ‘24*7 Live Chat’ option to its customers. Just fill up the necessary details and inquire about your claim status.
4. Check your claim status by visiting the branch
If none of the above works for you, you can visit your nearest New India branch office to check your claim status. Visit and find the nearest branch around you
