Are you thinking of surrendering your ICICI Prudential Life ...Read More
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Updated on May 19, 2026 3 min read
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Are you thinking of surrendering your ICICI Prudential Life Insurance policy? Well, it is not appreciated to surrender a life insurance policy but if the circumstances do not allow you to continue the policy anymore. Then you should definitely read all the terms and conditions of surrendering a policy, as it has its own sets of limitations including tax deduction, financial protection, etc.
In this article, we’ll read about how you can surrender your life insurance policy, and what is the value of surrendering the policy.
The cancellation or termination of a life insurance policy without completing the policy tenure or maturity period is what we call surrendering a policy. If a policyholder decides to cancel his/her ICICI PruLife insurance policy, he will not be able to avail of any maturity benefits or policy coverage.
Most insurance companies have a three-year completion period to surrender a policy, from where the policyholder is entitled to avail of 30% amount of all the premiums he has paid to date. And this surrender value keeps increasing with the passing years.
When it comes to paying your policy premiums on time, you should not fail to pay it. However, there might be instances that don’t allow you to continue your policy which is quite understandable. In this scenario, the following steps to surrender your ICICI Prudential Life Insurance policy will help you:-
Step 1 First you need to reach out to the customer care executives of ICICI PruLife insurance company and provide all the necessary details related to your policy.
Step 2 The agents will guide the insured to fill out the cancellation form in written format either via mail or a physical letter.
Step 3 Follow the instructions effectively fill out the surrender form carefully and upload the asked documents. A list of all the required documents is given below:-
Surrender Policy:-
Partial Withdrawal:-
Step 4 It will take them a couple of days to process the payout of your policy surrender.
Can I Cancel My ICICI Prudential Life Insurance Policy within 15 Days?
Yes, you can cancel an ICICI Prudential Life Policy during the free look period. Recently, the IRDAI has issued guidelines stating that policyholders can review their life or health policies within 30 days (previously 15 days; this 30-day period still applies for electronic/ distance sales). Review your policy document carefully to determine the exact window that applies to your plan. After cancelling the policy within the free look period, you will get the refund. Still, there can be some deductions like medical-examination costs, stamp duty, and proportionate risk premium for the time the cover was in force.
If the policyholder wants to discontinue and surrender their policy, they need to reach out to the customer care executives of ICICI PruLife Insurance. Below are the contact details where you can take charge of surrendering your policy:-
Contact Mode | Contact Details |
| Customer Care Number | 1800 333 0333 |
| Check policy surrender value | 1860 266 7766 |
| SMS | "EREG" to 56767 |
| customer.service@prudential.com.sg | |
| lifeline@iciciprulife.com | |
| Mailing Address | ICICI Prulife Towers, 1089 Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025 |
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