LIC Jeevan Akshay VII
Jeevan Akshay- VII (Table No. 857) is a single premium, non-linked, and non-participating immediate annuity plan. It pays annuity or pension to the po...
Unique Features
- Affordable Premiums
- Tax Benefits
- Flexible Policy Tenure
A plethora of online services is offered by Life Insurance Corporation to balance the transactions and affairs of its customers promptly. E-services o ...Read More
A plethora of online services is offered by Life Insurance Corporation to balance the transactions and affairs of its customers promptly. E-services of LIC include the entire range of services and capabilities which were once accessible only via LIC offices.
Keeping track of the information related to a certain policy and LIC policy status online is an option that is offered by the insurer. It intends to keep the policyholder informed regarding policy premium due dates and other events. There are various means to check LIC policy details like policy number, premium details and more. Moving on with the first method, one is required to make a registration by creating a user account and fill in their LIC policy details to view his/her policy status.
How to register online if you are not already a registered user and check your LIC policy details is also discussed in the sub topics below.
For New Users:
{Please follow the link for LIC Online Login Process}
For Registered Users:
LIC has provided Interactive Voice Response system 24×7 available in almost all cities in the country. A LIC policyholder can dial the UAN- Universal Access Number ’1251’ and contact the customer care of the corporation. You can ask for queries and also check the policy status directly overcall.
| For BSNL & MTNL Users: | Dial ’1251’ |
| For other Network User (Landline/Mobile): | Dial the Local City Code Followed by ’1251’ |
You can also reach out to the LIC regional and zonal offices. Following are the regional offices in India, classified into 7 zones:
| Eastern Zone | Western Zone |
| Northern Zone | Eastern Zone |
| Central Zone | North Central Zone |
| South Central Zone |
Let’s have a look at the characterized zonal city-wise "Email IDs & Customer Support Numbers" along with ’Local City Codes’ to know the LIC Policy Status over phone calls.
| Name of the City | Email ID & Phone No. |
| Asansol | Tel: 0341-2256012 |
| Berhampur | Tel: 0680-2296390 |
| Bhagalpur | Email: customerzone_bhagalpur[at]licindia[dot]Tel: 0641-2610011, 2610033, 2610099 |
| Bhubaneshwar | Email: customerzone_bhubaneswar[at]licindia[dot]Tel: 0674-2573910, 0674- 2573911 |
| Cuttack | Email: customerzone_cuttack[at]licindia[dot]Tel: 0671-2307883, 0671-2307889 |
| Dhanbad | Email: customerzone_dhanbad[at]licindia[dot]Tel: 0326-2225344 , 0326-2225345 |
| Hazaribagh | Tel: 06546-272611 |
| Jamshedpur | Email: customerzone_jamshedpur[at]licindia[dot]Tel: 0657-2443228, 0657-2443229 |
| Kolkata | Email: customerzone_kolkata-sub[at]licindia[dot]Tel: 033-22124172 or 033-22124176 |
| Kolkata(S) | Email: customerzone_kolkata-sub[at]licindia[dot]Tel: 033-2337-0642 |
| Kolkata-II | Email: customerzone_kolkata-do2[at]licindia[dot]Tel: 033-2419-8476 |
| Muzaffarpur | Email: customerzone_muzaffarpur[at]licindia[dot]Tel: 0621-2281023 |
| Patna | Email: customerzone_patna[at]licindia[dot]Tel: 0612-2332033, 0612-2201795 |
| Sambalpur | Tel: 0663-2541388 |
| Begusarai | Tel: 0624-3245265 |
| Bongaigaon | Tel: 03664-228281 |
| Guwahati | Email: customerzone_guwahati[at]licindia[dot]Tel: 0361-2450389 |
| Howrah | Email: customerzone_howrah[at]licindia[dot]Tel: 033-2637-4387 |
| Jalpaiguri | Tel: 03561-255443 |
| Jorhat | Tel: 0376-2361613 |
| Kharagpur | Tel: 03222-253302 |
| Silchar | Tel: 03842-241716 |
| Siliguri | Email: customerzone_Siliguri[at]licindia[dot]comTel: 0353-2545739 |
| Name of the City | Email ID & Phone No. |
| Ahmedabad | Email: customerzone_ahmedabad[at]licindia[dot]comTel: 1. 079-27490619. 2 . 079-27461032 and 079-27461662 |
| Amravati | Tel: 0721-2660145 |
| Aurangabad | Tel: 0240-2329299 |
| Bhavnagar | Tel: 0278-2421963 |
| Dwarka | Email: customerzone_dwarka[at]licindia[dot]comTel: 011-28042585 |
| Gandhinagar | Email: customerzone_gandhinagar[at]licindia[dot]comTel: 079-23240083, 23240383 |
| Goa | Email: customerzone_goa[at]licindia[dot]comTel: 0832-2490100 |
| Kolhapur | Tel: 0231-2661135 |
| Mumbai-I | Email: customerzone_mumbai[at]licindia[dot]comTel: 022-26788943 |
| Mumbai-II | Email: customerzone_mumbai2[at]licindia[dot]comTel: 022-27725968/022-27723592 |
| Mumbai-III | Email: customerzone_mumbai-do3[at]licindia[dot]comTel: 022-28912605/022-28913760 |
| Mumbai-IV | Email: customerzone_mumbai-do4[at]licindia[dot]comTel: 022-28482907 |
| Nadiad | Tel: 0268-2532134 |
| Nagpur | Email: customerzone_nagpur[at]licindia[dot]comTel: 0712-2450083, 0712-2450080 |
| Nanded | Tel: 02462-221777 |
| Nashik | Tel: 0253-2317607 |
| Nerul | Email: customerzone_mumbai2[at]licindia[dot]comTel: 27725968 |
| Pune | Email: customerzone_pune[at]licindia[dot]comTel: 020-25539790 |
| Pune-II | Tel: 020-24217638 |
| Rajkot | Email: customerzone_rajkot[at]licindia[dot]comTel: 0281-2581318, 2581319, 2483210 |
| Satara | Tel: 02162-224708 |
| Surat | Email: customerzone_surat[at]licindia[dot]comTel: 0261-2801833, 2770227 |
| Thane | Email: customerzone_thane[at]licindia[dot]comTel: 022-25423226, 25421474 |
| Vadodara | Tel: 0265-2225188 |
| Name of the City | Email ID & Phone No. |
| Agra | Email: customerzone_agra[at]licindia[dot]comTel: 0562-2524912 |
| Ajmer | Tel: 0145-2661878 |
| Amritsar | Email: customerzone_amritsar[at]licindia[dot]comTel: 0183-2560673 |
| Bikaner | Tel: 0151-2225920 |
| Chandigarh | Email: customerzone_chandigarh[at]licindia[dot]comTel: 0172-2678107 |
| Delhi | Email: customerzone_delhi[at]licindia[dot]comTel: 1800112552/011-23310868 |
| Delhi-II | Email: customerzone_delhido2[at]licindia[dot]comTel: 011-22785930 |
| Gurgaon | Email: customerzone_gurgaon[at]licindia[dot]comTel: 0124-2576060, 2578060, 2570060 |
| Jaipur | Email: customerzone_jaipur[at]licindia[dot]comTel: 0141-2702845 |
| Jalandhar | Email: customerzone_jalandhar[at]licindia[dot]comTel: 0181-2480967 |
| Jammu | Email: customerzone_jammu[at]licindia[dot]comTel: 0191-2479717, 2479791 |
| Jodhpur | Email: customerzone_jodhpur[at]licindia[dot]comTel: 0291-2657117 or 0291-2635076 |
| Karnal | Email: customerzone_karnal[at]licindia[dot]comTel: 1842-208400 |
| Ludhiana | Email: customerzone_ludhiana[at]licindia[dot]comTel: 0161-2424074 |
| Noida | Email: customerzone_noida[at]licindia[dot]comTel: 0120-2444026 |
| Rohtak | Tel: 1262-228328 |
| Shimla | Tel: 0177-2629212 |
| Srinagar | Tel: 0191-2475839 |
| Udaipur | Tel: 0294-2488581 |
| Name of the City | Email ID & Phone No. |
| Chennai | Email: customerzone_chennai[at]licindia[dot]comTel: 044-28611912, 044-28611642 |
| Chennai-II | Email: customerzone_ch-2[at]licindia[dot]comTel: 044-25331915 |
| Coimbatore | Email: customerzone_cbe[at]licindia[dot]comTel: 0422-2300300 |
| Ernakulam | Email: customerzone_ernakulam[at]licindia[dot]comTel: 0484-2383883 |
| Hubli | Email: customerzone_hubli[at]licindia[dot]comTel: 0836-2255073, 2264333, 2264233 |
| Kottayam | Email: customerzone_ktm[at]licindia[dot]comTel: 0481 2302408 |
| Kozhikode | Email: customerzone_kkd[at]licindia[dot]comTel: 0495-2725583, 0495-2726006 |
| Madurai | Email: customerzone_madurai[at]licindia[dot]comTel: 0452-2370361 |
| Mangalore | Email: customerzone_mangalore[at]licindia[dot]comTel: 0824 -2426255 |
| Salem | Email: customerzone_salem[at]licindia[dot]comTel: 0427- 2440588 |
| Thanjavur | Tel: 04362-233678 |
| Tiruchirappalli | Email ID: customerzone_tcy[at]licindia[dot]comTel: 0462-2577070 |
| Tirunelveli | Email ID: customerzone_tvl[at]licindia[dot]comTel: 0431-2741000 |
| Trivandrum/Thiruvananthapuram | Email ID: customerzone_tvm[at]licindia[dot]comTel: 0471-2335222 |
| Vellore | Email ID: customerzone_vlr[at]licindia[dot]comTel: 0416-2252202 |
| Name of the City | Email ID & Phone No. |
| Bhopal | Email: customerzone_bhopal[at]licindia[dot]comTel: 0755-2550242 |
| Bilaspur | Tel: 07752-2203732 |
| Gwalior | Email: customerzone_gwalior[at]licindia[dot]comTel: 0751-2630272 |
| IndoreGulbarga | Email: customerzone_indore[at]licindia[dot]comTel: 0731-2533523 |
| Jabalpur | Email: customerzone_jabalpur[at]licindia[dot]comTel: 0761-2407283 |
| Raipur | Email: customerzone_raipur[at]licindia[dot]comTel: 0771-2210010 |
| Satna | Tel: 07672-228100 |
| Shahdol | Tel: 07652-248469 |
| Name of the City | Email ID & Phone No. |
| Aligarh | Tel: 0571-2420066 |
| Allahabad | Tel: 0532-2401854 |
| Bareilly | Tel: 0581-2301712 |
| Dehradun | Tel: 0135-2668231 |
| Faizabad | Tel: 5278-244261 |
| Gorakhpur | Tel: 0551-2230322 |
| Haldwani | Tel: 05946-267886 |
| Kanpur | Email: customerzone_kanpur[at]licindia[dot]comTel: 0512-2307443 |
| Lucknow | Email: customerzone_lucknow[at]licindia[dot]comTel: 0522-2614782 |
| Meerut | Tel: 0121-2671201 |
| Varanasi | Email: customerzone_vns[at]licindia[dot]comTel: 0542-2220457 |
| Name of the City | Email ID & Phone No. |
| Bangalore | Email: customerzone_bangalore[at]licindia[dot]comTel: 080-22966528 & 22966553 |
| Bangalore-II | Email: customerzone_banglr2[at]licindia[dot]comTel: 080-22966836/896 |
| Belgaum | Email: customerzone_belgaum[at]licindia[dot]comTel: 0831-2438856, 2438857 |
| Dharwad | Tel: 0836-2441968 |
| Gulbarga | Email: customerzone_gulbarga[at]licindia[dot]comTel: 08472-233030 |
| Guntur | Email: customerzone_guntur[at]licindia[dot]comTel: 0863-2222772, 2211476, 0863-2211562 |
| Hyderabad | Email: customerzone_hyderabad[at]licindia[dot]comTel: 040-23420730, 23420740 & 23420761 |
| Kadapa | Tel: 08562-247017 |
| Karimnagar | Tel: 0878-2240597 |
| Machilipatnam | Tel: 08672-223372 |
| Mysore | Email: customerzone_mysore[at]licindia[dot]comTel: 0821-2341096, 2341099 |
| Nellore | Tel: 0861-2323072 |
| Raichur | Tel: 08532-232432 |
| Rajahmundry | Tel: 0883-2423832 |
| Secunderabad | Email: customerzone_secunderabad[at]licindia[dot]comTel: 040-27820146, 27820136 |
| Shimoga | Tel: 08182-251320 |
| Udupi | Tel: 0820-2536907 |
| Vijaywada | Email: customerzone_vijaywada[at]licindia[dot]comTel: 0891-2533211 |
| Visakhapatnam/Vizag | Email: customerzone_vizag[at]licindia[dot]comTel: 0891-2558254, 2513404 |
| Warangal | Email: customerzone_warangal[at]licindia[dot]comTel: 0870-2574034 |
Besides the option of online registration, you can check the LIC policy status through ’SMS’ from your mobile phone. This reduces the mess of remembering the password to check the online policy status.
Do not forget the ’policy number’ as it is necessary to get all the details through this process.
To know the status via SMS, type ’ASKLIC’ followed by the function <Policy Number> specific code and send it to the phone number 56767877.
There are various types of SMS codes for a variety of services. Let’s have a look at the following:
| Enquiry Type | SMS code (Send to 56767877) |
| Instalment Premium | Write "ASKLIC<Policy Number>PREMIUM" |
| Revival Amount | Write "ASKLIC<Policy Number>REVIVAL" |
| Status of Nominations Added | Write "ASKLIC<Policy Number>NOM" |
| Bonus Additions | Write "ASKLIC<Policy Number>BONUS" |
| Loan Amount Available | Write "ASKLIC<Policy Number>LOAN" |
Send ’SMS’ for LIC Pension Policy
| Enquiry Type | SMS code (Send to 56767877) |
| Status of Individual Policy Plan (IPP) | Write "ASKLIC<Policy Number>STAT" |
| Existence Certificate Due | Write "ASKLIC<Policy Number>ECDUE" |
| Last Annuity Release Date | Write "ASKLIC<Policy Number>ANNPD" |
| Annuity Amount | Write "ASKLIC<Policy Number>AMOUNT" |
| Cheque Return Information | Write "ASKLIC<Policy Number>CHQRET" |
It is the value or the amount paid to the policyholder on discontinuation of policy and collects it from LIC. The Surrender Value is only payable after full payment of premiums for at least 3 years. As per the rules and regulations, the bonus also gets attached to it if the policy is participating one.
To check the surrender value of the policy, one can calculate easily by applying the below-mentioned formula.
Basic Sum Assured (Total Number of Payable Premiums/Number of Paid Premiums)+Total Bonus Received × Surrender Value Factor.
It always happens with everyone, in everyday hustle people tend to forget to pay the premiums at regular intervals on-time. That is why it is crucial to keep a track and check the policy status at least once every two months so that if any premium by mistake got missed in the recent month due to any reason, you would be able to pay it within the grace period of next month. Not only this, but you will be up-to-date about the detailed information and transitional bonuses offered by the policy. If the premiums will not be paid timely, the policy gets lapsed, and you along with your family shall not be able to enjoy the benefits of the plan. Even the revival of the policy is time-taken and troublesome if the premiums got delayed and the policy has already lapsed for more than 6 months. So, to keep you and family insured and independent always it is advisable to check the policy status at regular intervals and pay the premiums within the due date.
A couple of minutes to check the status of the policy won’t cost you much!
Losing your LIC policy document can be a stressful experience, but you can still check the status of your LIC policy by providing your policy number and other required details. You can visit the LIC website, use the LIC mobile app, or visit the nearest LIC branch office to know the status of your policy and follow the steps given below:
In conclusion, If you have lost the policy document, the company has offered various steps to retain it back. It is advised to keep the documents carefully, in order to avoid any hassles.
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