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ICICI Life Insurance Claim Status
People are often confused about how to check their ICICI Life death claim status. It is easy to track your ICICI Life claim status through online or offline methods. You can contact customer support through email or by calling. Moreover, you can visit their branch to get the latest information regarding your claim status.
ICICI Life is a popular name in the insurance market, known for its fast and hassle-free claim settlement process. With a claim settlement ratio of 97.8%, ICICI Life's claim process is very simple and easy.
How to Check ICICI Life Insurance Claim Status Online?
To check your ICICI death claim status online, you have to follow the steps below:
Open the official website of "ICICI Life Insurance".
Click on the 'Claims' option at the top of the page.
A new interface will appear on your screen.
Click on 'Track Claim Status' from the option bar.
A new pop-up will appear where you are required to enter your claim number.
Enter the unique claim number.
Click on 'Submit' and the claim status will appear on your screen.
ICICI Life Insurance 3-Step Claim Process
Reporting Your Claim
First of all, it is important to inform the insurance company about the death claim of your loved ones as soon as possible. An individual can report the claim online or by visiting a branch.
- Through Call: To register your claim, you can directly contact their 24/7 customer support on helpline number 1860-266-7766.
- Online Claim Submission: You can register the claim online on the official website of ICICI Life.
- Email: You can register the claim through the official email address [email protected].
- Through SMS: The claim can be registered using SMS "ICLAIM Policy Number" to 56767.
Offline Claim Reporting
You can visit any of the nearest branches of ICICI Life to submit your claim.
Claim Processing
After claim submission, ICICI Life will verify the claim. Moreover, they may ask for any additional documents or information if required.
Claim Settlement
After verifying the claim details, the claim will be settled. Usually, a life insurance claim is settled within 30 days. If there is any investigation ongoing, it might take 120 days to settle the claim.
Documents Required to File a Life Insurance Claim with ICICI Life
Here is the list of documents required at the time of claim submission:
- Duly signed Claimant Settlement Form.
- Death certificate of the policyholder.
- Identity proof of the nominee.
- Nominee's Photograph.
- Address Proof of the Nominee.
- Signed PAN card copy.
- Bank statement/canceled cheque/passbook of the nominee in which the claim amount has to be transferred.
ICICI Life may ask for additional documents depending on the cause of death:
Death at Hospital
- Medical records of the policyholder.
- Documents justifying the cause of death.
- Other additional documents such as diagnosis reports, discharge reports, treatment reports, etc.
- Employer certificate for salaried individuals.
Death Due to Suicide, Murder, or Accident
- Copy of FIR.
- Postmortem certificate issued by the hospital.
- Panchnama report.
- Newspaper cutting, if any.
- Identity proof and driving license in case of accidental death.
- Medical records.
- Employer certificate for salaried individuals.
- Documents justifying the cause of death.
Important Things to Remember at the Time of Claim Submission
You must remember the following things at the time of life insurance claim submission:
- Do not hide any facts or crucial information for easy claim settlement.
- Keep important documents of the policyholder and nominee ready, including their ID Proof.
- Inform the company about lifestyle habits or any changes in policyholders.
- Submit the death claim as soon as possible to avoid any delays.
How Can PolicyX Help You?
Everybody wants their claims to be settled hassle-free. At the time of claim settlement, the nominee requires expert guidance and support. PolicyX is one of the IRDA-approved insurance comparison portals that provides you with the expert guidance needed at the time of claim settlement. Secure the future of your loved ones with PolicyX and get dedicated claim settlement support.
