Apollo Munich Health Insurance

अपोलो म्यूनिख हेल्थ इंश्योरेंस

Apollo Munich health insurance company, now known as HDFC Ergo General Insurance, offers exclusive plans for individuals, families, senior citizens, and more. These health insurance plans provide comprehensive coverage to secure the healthcare needs and financial stability of policyholders. After merging with HDFC Ergo Health Insurance, Apollo Munich expanded its insurance product portfolio. The insurer now offers products ranging from motor, hea...और पढ़ें

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2 lakh + Happy Customers

नेटवर्क हॉस्पिटल

11500+

नेटवर्क हॉस्पिटल

दावा निपटान अनुपात

98%

दावा निपटान अनुपात

बीमा राशि

75 लाख तक

बीमा राशि

प्लान की संख्या

0

प्लान की संख्या

सॉल्वेंसी रेशियो

1.75

सॉल्वेंसी रेशियो

पैन इंडिया प्रेज़ेंस

200+

पैन इंडिया प्रेज़ेंस

पॉलिसीएक्स भारत के अग्रणी डिजिटल बीमा प्लेटफॉर्म में से एक है

आपके लिए कस्टमाइज़्ड हेल्थ इंश्योरेंस प्लान।

15% तक की ऑनलाइन छूट पाएं*

उन सदस्यों का चयन करें जिन्हें आप बीमा कराना चाहते हैं

PolicyX Exclusive Benefits

सिर्फ 2 मिनट में पॉलिसी खरीदें

पॉलिसी खरीदें सिर्फ 2 मिनट में

खुश ग्राहक

2 लाख + खुश ग्राहक

Apollo Munich Health Insurance
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PolicyX.com is the best insurance aggregator in India. We help you compare life, term, and health insurance plans in under 1 minute. Our IRDAI-approved expert advisors understand your needs and help you pick the best insurance plan.

About Apollo Munich Health Insurance

Apollo Munich Health Insurance Company merged with HDFC Ergo in 2020. HDFC signed a definitive agreement with Apollo Munich Health Insurance to buy out the entire Apollo Hospitals Group’s stake of 50.8% for ₹1,136 crore and another 0.4% stake held by a few employees for ₹10.84 crore.

After merging with HDFC Ergo Health Insurance, Apollo Munich expanded its insurance product portfolio. The insurer offers insurance products ranging from motor, health, travel, home, and personal accident.

Key Highlights:

  • 16,000+ Network Hospitals
  • 98.59% Claim Settlement Ratio
  • 2 Claims Per Minute
  • Global Coverage Available
  • 24X7 Customer Support

Apollo Health Insurance Plans

Plan Names Features
My Optima Secure Get 2X coverage from day 1, restore benefit
My Optima Secure Lite Automatic restore, protection benefit
My Optima Global Comprehensive health coverage for medical expenses in India as well as overseas medical treatment expenses
Optima Restore Get up to 100% additional policy cover as no-claim bonus
My Health Medisure Top-Up Aggregate deductible available, long-term discount
Critical Illness Insurance No medical check-ups, lifetime renewability
Ican Cancer Insurance Covers conventional and advanced treatments

Of the above-mentioned plans, HDFC ERGO currently offers the first three plans, i.e., Optima Restore, Optima Secure & Optima Senior.

Existing policyholders of ENERGY and Easy Health can still renew their policies if they choose to. They also have the option to port their policy to a different one.

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What are some of the Features that set them apart?

  • Special health plans for autism and diabetes
  • A comprehensive wellness system to promote a healthy lifestyle
  • Emergency air ambulance services
  • International travel for treatments
  • Unlimited teleconsultations

Benefits of the Merger

  • Coverage for Inadmissible/Uncovered Expenses

    During hospitalization, insurers do not cover certain expenses referred to as inadmissible expenses, for example, expenses incurred on diagnostic tests, surgical accessories, or costs of the patient’s attendant.

  • Combined Product Suite

    Policyholders, both existing and new, have gained access to a considerably larger, combined product offerings.

  • Wider Distribution Network

    HDFC ERGO General gained access to the agency network, comprising over 85,000 agents, previously established by Apollo Munich Health Insurance. This has further expanded the distribution capabilities, enabling effective issuance of the combined product suite.

  • Enhanced Customer Experience

    Customer support has been improved and updated to include digital and 24x7 multi-lingual in-house servicing capabilities.

  • Cashless Network of 12,000+ Hospitals

    Customers can now access cashless hospitalization at over 12,000 network hospitals. Further, HDFC ERGO now has a geographical reach with 203 branch offices and over 250 digital offices.

Impact on Existing Customers of Apollo Munich Health Insurance Policies

While the transaction has been mutually beneficial for both firms, existing Apollo Munich customers have raised concerns over their existing policies and claims. Here's how the transition to HDFC ERGO affects their policies:

  1. Policy Terms & Conditions

    There will be no changes in your policy terms and conditions and will remain the same as detailed in the existing policy document.

  2. Policy Renewal

    On renewal, all continuity benefits will be available as per the existing policy terms and conditions.

  3. Claim Process

    Existing claim processes remain unchanged.

  4. Health Card

    Your existing Health Card will continue to be valid.

  5. Accrued Benefits

    All accrued benefits will continue to be available, and there will be no changes in premiums.

  6. Claim Settlement

    All claims, including pending ones, will be honored as per the policy terms, and existing health cards will remain valid.

  7. Branch Network

    For information on existing branches, mergers, relocations, or new branch offices, please visit the official HDFC Ergo website.

What is Covered?

Pre and Post Hospitalization Expenses

HDFC ERGO Health Insurance understands the impact of rising medical expenses, so they have made sure that their insurance plans contain pre and post-hospitalization expenses related to in-patient hospitalization.

AYUSH Treatments

Most HDFC ERGO Health Insurance plans have in-built alternative treatment cover. AYUSH treatments include Ayurveda, Unani, Siddha, and Homeopathy treatments.

Hospitalization Expenses

HDFC ERGO health insurance plans cover your hospital expenses like room rent, ICU charges, surgery expenses, doctor consultations, and other related expenses.

Day Care Treatments

Many procedures do not require 24-hour hospitalization. Most HDFC ERGO health insurance plans cover daycare procedures for policyholders.

Domiciliary Hospitalization

Upon a doctor's recommendation, policyholders can avail medical care at home. HDFC ERGO health insurance plans cover domiciliary hospitalization up to specified sub-limits.

What is not Covered?

Self-Inflicted Injuries

HDFC ERGO health policies will not cover injuries or hospitalization caused by self-harm.

Cosmetic Procedures

HDFC ERGO Health Insurance plans do not cover any cosmetic surgeries or treatments.

Adventure Sports

HDFC ERGO Health Insurance plans will not cover you for hospitalizations or accidents caused by adventure sports.

Obesity or Weight Control Treatments

HDFC ERGO Health Insurance plans generally do not cover treatments for obesity and weight management, such as bariatric surgeries.

Involvement in Illegal Activities

HDFC ERGO health insurance plans do not cover hospitalization or injuries resulting from unlawful activities.

एचडीएफसी एर्गो हेल्थ इंश्योरेंस प्लान में अलग-अलग वेटिंग पीरियड क्या हैं?

एचडीएफसी एर्गो हेल्थ प्लान से जुड़ी विभिन्न प्रतीक्षा अवधि इस प्रकार हैं:

आरंभिक प्रतीक्षा अवधि

खरीद की तारीख से शुरू होता है और अधिकांश एचडीएफसी एर्गो हेल्थ इंश्योरेंस प्लान के लिए 30 दिनों तक चलता है।

पहले से मौजूद बीमारी की प्रतीक्षा अवधि

यदि आपको उच्च रक्तचाप, मधुमेह, या किसी अन्य पीईडी का पता चलता है, तो एचडीएफसी एर्गो हेल्थ इंश्योरेंस प्लान के लिए आपको विशिष्ट प्रतीक्षा अवधि की सेवा करने की आवश्यकता होती है।

उत्तरजीविता अवधि

प्रतीक्षा अवधि की तरह, क्रिटिकल इलनेस कवरेज वाले एचडीएफसी एर्गो हेल्थ इंश्योरेंस प्लान में सर्वाइवल पीरियड होता है। इस अवधि के दौरान, किसी भी सूचीबद्ध गंभीर बीमारी से पीड़ित पॉलिसीधारकों को कवरेज लाभों का आनंद लेने के लिए जीवित रहने की अवधि से अधिक समय तक जीवित रहना चाहिए।

Documents Required for HDFC ERGO Health Policy Claim Settlement

Submit the following documents when filing for HDFC ERGO health claims:

  • Duly completed and signed claim form (original)
  • Valid photo ID proof
  • Medical practitioner's referral letter and prescription
  • Original bills, receipts, and discharge cards from the hospital/medical practitioner
  • Original bills from pharmacy/chemists
  • Original pathological/diagnostic test reports/radiology reports and payment receipts
  • Indoor case papers
  • First Information Report (FIR) and final police report, if applicable
  • Post-mortem report, if conducted
  • Any other document required by the company to assess the claim

How to Port to Apollo Munich Health Insurance?

To port your existing policy to Apollo Munich Health Insurance, follow these steps:

  • Step 1

    Fill out the portability form and send the application to Apollo Munich Health Insurance Company at least 45 days before your existing health plan's renewal date.

  • Step 2

    As per IRDAI guidelines, the new insurance company will cross-check your medical and claims history with your previous insurer within 7 days of receiving the portability form.

  • Step 3

    Once the policyholder's details are verified, the new insurance company must communicate its decision (approval or rejection) within 15 days.

HDFC ERGO Health Insurance Plans Buying Process

To purchase HDFC ERGO Health Insurance online, follow these simple steps:

  • Step 1

    Visit the PolicyX health insurance page and enter your details: name, age, number of members to be covered, and city.

  • Step 2

    Click 'Get free quotes' and compare HDFC ERGO Health Insurance plans based on your needs.

  • Step 3

    Select your preferred HDFC ERGO health insurance plan and pay premiums online.

  • Step 4

    Our team of insurance experts at PolicyX will provide assistance with claims and other queries after your HDFC ERGO Health Insurance plan purchase.

HDFC ERGO Health Insurance Renewal Process

To renew your HDFC ERGO Health Insurance policy, follow these steps:

  • Step 1

    Visit the official website of HDFC ERGO Health Insurance Company

  • Step 2

    Click on the ‘Renew’ tab

  • Step 3

    Enter your Policy Number and Date of Birth.

For assistance with HDFC ERGO health insurance policy renewal, connect with our insurance experts at 1800-4200-269.

HDFC ERGO Health Insurance Plan Claim Process Steps

You can file for cashless or reimbursement claims for your HDFC ERGO Health Insurance plan by following these easy steps:

  • Step 1

    Visit the HDFC ERGO Health Insurance website, select the "Claim" option, then click "Claim Intimation" to access the form.

  • Step 2

    Select "health claim" and provide the requested information, including policy number, date of birth, and other details.

  • Step 3

    Select the claim type (cashless or reimbursement). Click "Authorize" to receive an OTP on your verified number.

  • Step 4

    Verify with the OTP, then fill in the required hospital admission information. Select the hospital, or provide hospital details if it's a non-network hospital.

  • Step 5

    Upload the requested documents and click "Review".

  • Step 6

    After reviewing, submit the intimation for company review. You will receive a claim intimation number; please note it for future reference.

हेल्थ इंश्योरर प्रीमियम कैलकुलेटर

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Health Insurance Queries

और प्रश्न?

यदि आपके पास , नवीनीकरण, या क्लेम प्रक्रियाओं के बारे में कोई और प्रश्न हैं, तो हमारे बीमा विशेषज्ञों से यहां संपर्क करें:
1800-4200-269 अभी!

Apollo Munich Health Insurance: FAQs

1. क्या मेरी मौजूदा पॉलिसी (संचयी बोनस, पहले से मौजूद रोग कवर, आदि) के लाभ जारी रहेंगे या विलय से प्रभावित होंगे?

चूंकि उत्पाद और पॉलिसी दिशानिर्देश समान रहते हैं, सभी निरंतरता लाभ मौजूदा पॉलिसी नियमों और शर्तों के अनुसार उपलब्ध होते हैं।

2. कंपनी का नाम बदलने के साथ, क्या अपोलो म्यूनिख नाम के तहत मौजूदा पॉलिसी दस्तावेज वैध रहता है या मुझे एक नया पॉलिसी दस्तावेज प्राप्त होगा?

अपोलो म्यूनिख नाम के तहत जारी की गई सभी सक्रिय नीतियां समाप्ति तक वैध रहेंगी और उन्हें किसी भी संशोधन की आवश्यकता नहीं होगी। नवीनीकरण के समय, नई कंपनी के नाम यानी एचडीएफसी एर्गो के साथ एक नया अनुबंध जारी किया जाएगा।

3. अपोलो मुनिक के मौजूदा ग्राहक के रूप में, क्या मैं एचडीएफसी एर्गो जनरल के नेटवर्क अस्पतालों के साथ-साथ अपोलो म्यूनिख का भी उपयोग कर सकता हूं?

अपोलो म्यूनिख के ग्राहक एचडीएफसी एर्गो जनरल के पूरे नेटवर्क तक पहुंच सकते हैं। कंपनी के पास अब 10,000+ से अधिक अस्पतालों का नेटवर्क है। नेटवर्क अस्पतालों की अद्यतन सूची वेबसाइट www.hdfcergohealth.com या www.apollomunichinsurance.com पर उपलब्ध है (जो आपको एचडीएफसी एर्गो की आधिकारिक वेबसाइट पर रीडायरेक्ट करेगा)

4. मैं क्लेम को कहां रजिस्टर या इंटिमेट कर सकता हूं?

मौजूदा क्लेम प्रक्रियाओं में कोई बदलाव नहीं हुआ है। आप www.hdfcergohealth.com/ www.apollomunichinsurance.com पर जाकर दावा दर्ज कर सकते हैं या उन्हें care@hdfcergohealth.com/customerservice@apollomunichinsurance.com पर लिख सकते हैं। आप उनके टोल-फ्री नंबर 1800-102-0333 पर उन तक पहुँच सकते हैं।

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